US Platform 1: Some of the VM/PC Scans staying in Loading state for a longer time (IM-4235).

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 04, 2020 - 04:19 PDT

Identified

Qualys Cloud Platform Operations has taken corrective action and the number of scans in the loading state is on a reducing trend. Further updates will be shared as they become available

Posted Aug 04, 2020 - 02:09 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to stay in a Loading state for a longer time. Further updates will be shared as they become available.
Reference Ticket for this incident is IM-4235.

Posted Aug 04, 2020 - 00:44 PDT

This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).