EU Platform 1: While switching from VM/PC module to Portal Applications,users are logged out.
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Sep 25, 2018 - 11:04 PDT
Monitoring
A fix has been implemented and Portal Applications are accessible now. We are monitoring the results.
Posted Sep 25, 2018 - 07:11 PDT
Investigating
While switching from VM/PC module, users are unable to access Portal Applications and are getting logged out. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Posted Sep 25, 2018 - 06:38 PDT
This incident affected: EU Platform 1 (AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Web Application Firewall (WAF), Web Application Scanning (WAS)).
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