US Platform 3: VM/PC Scans not launching and Agents not updating
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Jul 04, 2019 - 11:10 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2019 - 18:50 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 03, 2019 - 16:58 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC scans to not launch. Cloud Agent VM and PC processing is currently experiencing degraded processing rates. Further updates will be shared as they become available.
Posted Jul 03, 2019 - 16:13 PDT
This incident affected: US Platform 3 (Cloud Agent (CA), Vulnerability Management (VM), Policy Compliance (PC)).