EU Platform 2 : High Portal Indexing lag (IM-4249)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Aug 07, 2020 - 21:30 PDT
Update
Qualys Cloud Platform Operations has identified the issue causing an indexing delay on EU Platform 2 and a fix has been implemented. We are monitoring the results.
Posted Aug 07, 2020 - 18:26 PDT
Monitoring
Qualys Cloud Platform Operations has identified the issue causing an indexing delay on EU Platform 2 and a fix has been implemented. We are monitoring the results.
Posted Aug 06, 2020 - 23:45 PDT
Update
Qualys Cloud Platform Operations is currently investigating an issue on the EU Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, Cloud Agent UI.

Further updates will be shared as they become available.
Posted Aug 06, 2020 - 17:36 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the EU Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, Cloud Agent UI.

Further updates will be shared as they become available.
Posted Aug 06, 2020 - 04:48 PDT
This incident affected: EU Platform 2 (AssetView (AV), Cloud Agent (CA)).