EU Platform 2: Global IT Asset Inventory (AI) UI Unavailable (IM-6479)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 17, 2021 - 06:21 PDT

Monitoring

Qualys Cloud Platform Operations has identified the issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users and a fix has been implemented. We are monitoring the results.
Further updates will be shared as they become available.

Ticket reference for this activity: IM-6479

Posted Jun 17, 2021 - 02:29 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6479

Posted Jun 17, 2021 - 02:13 PDT

This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)).