US Platform 1: VM/PC/PCI Scans will not launch

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 03, 2018 - 11:04 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to fail during launch with error: Unable to communicate with Scanner Services. Please try again later. Further updates will be shared as they become available.

Posted Oct 03, 2018 - 10:25 PDT

This incident affected: US Platform 1 (PCI Compliance (PCI), Policy Compliance (PC), Vulnerability Management (VM)).