US Platform 1: VM/PC Scans are showing incorrect status.
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted 10 days ago. Jan 08, 2019 - 00:19 PST
Monitoring
The Qualys Cloud Platform Operations has taken a corective action for this issue. We currently see the backlog in decreasing trend. An update would be available as and when the backlog is at optimal levels.
Posted 11 days ago. Jan 07, 2019 - 04:02 PST
Identified
The Qualys Cloud Platform Operations has identified the issue and a corrective action is being taken for it on the platform. Further updates will be shared as they become available.
Posted 11 days ago. Jan 06, 2019 - 20:53 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available. Impact: Customers are not able to download scan results/reports as scan showing incorrect status on the UI.
Posted 11 days ago. Jan 06, 2019 - 19:06 PST
This incident affected: US Platform 1 (Vulnerability Management (VM), Policy Compliance (PC)).