US Platform 1: Some of the VM/PC Scans staying in Loading/Queued state for a longer time.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 07, 2019 - 04:55 PDT

Monitoring

Qualys Cloud Platform Operations has taken corrective action and the number of scans in the loading state has largely reduced. Further updates will be shared as they become available.

Posted Aug 07, 2019 - 03:28 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue some of the VM/PC Scans staying in loading state for a longer time. Further updates will be shared as they become available.

Posted Aug 07, 2019 - 01:23 PDT

This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).