US Platform 2: New virtual scanner provisioning fails with an error.
Incident Report for Qualys, Inc.
Resolved
US Platform 2: New virtual scanner provisioning issue is now considered resolved. Please contact Qualys support if you still experiencing issues.
Posted Feb 09, 2017 - 15:47 PST
Monitoring
US Platform 2: New virtual scanner provisioning issue has been resolved. Affected customers would need to download new virtual scanner image from the platform. Please login to your account and download new virtual scanner image. Please see platform documentation for scanner image download instructions.
Posted Feb 09, 2017 - 13:49 PST
Investigating
US Platform 2: New virtual Scanners provisioning fails with an error. Operations team is investigating the issue and should have a fix in the next 1-2 hours.
Posted Feb 09, 2017 - 11:59 PST
This incident affected: US Platform 2 (AssetView (AV), Cloud Agent (CA), Continuous Monitoring (CM), Malware Detection (MD), PCI Compliance (PCI), Policy Compliance (PC), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).
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