US Platform 1: Some of the VM/PC/WAS Scans are showing incorrect status in the UI.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 13, 2019 - 00:00 PDT

Monitoring

The number of scans with incorrect status has largely reduced and Qualys Cloud Platform Operations is monitoring the results. Further updates will be shared as they become available.

Posted Sep 12, 2019 - 20:49 PDT

Update

The issue has been identified and Qualys Cloud Platform Operations has taken the corrective action. The number of scans with incorrect status has largely reduced. Further updates will be shared as they become available.

Posted Sep 12, 2019 - 20:48 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/WAS Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.

Posted Sep 12, 2019 - 20:37 PDT

This incident affected: US Platform 1 (Policy Compliance (PC), Vulnerability Management (VM), Web Application Scanning (WAS)).