EU Platform 1: Some of the scheduled VM reports are launching with a delay.
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted 2 months ago. Sep 13, 2018 - 22:22 PDT
Monitoring
A fix has been implemented, scheduled report backlog is trending down and reports are moving as expected now.We are monitoring the results.
Posted 2 months ago. Sep 12, 2018 - 21:10 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted 2 months ago. Sep 12, 2018 - 13:16 PDT
Investigating
Currently, Qualys Cloud Platform Operations is investigating an issue with Scheduled Report Generation, users will notice a delay in the report launch. Qualys Cloud Platform Operations and Engineering have identified and are working towards resolving the matter. Further updates will be received as they become available.
Posted 2 months ago. Sep 12, 2018 - 06:56 PDT
This incident affected: EU Platform 1 (Vulnerability Management (VM)).