EU Platform 1 : Cloud Agent Processing Delay

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 17, 2018 - 06:04 PDT

Update

A fix has been implemented and the current backlog continues to reduce. We are monitoring the results. Further updates will be shared as they become available.

Posted Sep 16, 2018 - 20:32 PDT

Identified

Qualys Cloud Platform Operations has taken corrective action against the issue, and the current backlog continues to reduce. Further updates will be shared as they become available.

Posted Sep 16, 2018 - 11:11 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing delays for Cloud Agent processing. Users will see delays in agent data processing. Further updates will be provided as they become available.

Posted Sep 16, 2018 - 05:38 PDT

This incident affected: EU Platform 1 (Cloud Agent (CA)).